Privacy Policy
Last updated September 18, 2026
This Privacy Policy explains how Hardproof LLC ("Hardproof," "we," "us," or "our") collects, uses, shares, and protects information when you visit hardproof.io or submit an application. By using our website you agree to this policy.
1. Information we collect
We collect information you provide directly to us, including:
- Contact details such as your name, email address, and phone number.
- Application details such as your budget range, timeline, and the goals you describe.
- Communications you send us and records of your consent choices (for example, whether you opted in to SMS messaging).
- Technical data collected automatically, such as your IP address, browser type, device information, and pages viewed, via cookies and similar technologies.
2. How we use your information
We use the information we collect to:
- Review and respond to your application.
- Contact you by phone, email, and — where you have opted in — SMS about your application and our services.
- Provide, maintain, and improve our website and services.
- Comply with legal obligations and enforce our terms.
3. SMS / text messaging terms
When you check the SMS consent box on our application form and provide your mobile number, you agree to receive account, appointment, and customer-care text messages from Hardproof LLC at that number.
- Message frequency: Message frequency varies based on your interaction with us.
- Cost: Message and data rates may apply, depending on your mobile carrier plan.
- Opt out: You can cancel the SMS service at any time by replying STOP. After you send STOP, we will send a confirmation message and then stop sending SMS messages. You may receive additional messages if you re-subscribe.
- Help: Reply HELP for help, or contact us at hello@hardproof.io.
- Carriers: Carriers are not liable for delayed or undelivered messages.
- Consent is optional: Your consent to receive SMS messages is not a condition of any purchase or of submitting an application.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service or message delivery, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. How we share information
We do not sell your personal information. We may share information with trusted service providers who perform services on our behalf (such as hosting, analytics, communications, and message delivery), and only to the extent necessary to provide those services. We may also disclose information where required by law or to protect our rights. As stated above, SMS opt-in consent and phone numbers are never shared with third parties for their own marketing.
5. Cookies
We use cookies and similar technologies to operate our website, remember your preferences, and understand how the site is used. You can control cookies through your browser settings; disabling them may affect how the site functions.
6. Data retention & security
We retain your information for as long as needed to fulfill the purposes described in this policy and to comply with legal obligations. We use reasonable administrative, technical, and physical safeguards to protect your information, though no method of transmission or storage is completely secure.
7. Your rights
Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, and to opt out of certain communications. To exercise these rights, contact us at hello@hardproof.io. You can unsubscribe from marketing emails using the link in any email and from SMS by replying STOP.
8. Children's privacy
Our website and services are intended for individuals who are at least 18 years old. We do not knowingly collect information from children.
9. Changes to this policy
We may update this Privacy Policy from time to time. Changes are effective when posted on this page with a revised "Last updated" date.
10. Contact us
Hardproof LLC
430 N Gould St STE N
Sheridan, Wyoming 82801, United States
Email: hello@hardproof.io